Refund policy

We at Bear Naked Wood LLC cannot accept any returns and all sales are final since most of our products are custom made. We put a lot of time and labor into our products and hope you love and appreciate them the way we do.

 

Did your product come defective? Please contact us immediately. To be eligible for a defective return you can contact us at sales@bearnakedwood.com. We will then take time to review your return, we may have to contact the shipping company, so please allow up to 5 business days for review. Once your product has been approved we will send you a shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Once we receive your package we will process the return in 3-7 business days.